KYS : ON-LINE QUALITY MANAGEMENT SYSTEM
Maintenance of the product quality and provision of customer satisfaction have important places in the ISO9001:2008 'Quality Management System' standard.
Alongside the high-quality and reliable services it provides to its customers, OtoAnaliz has also been on the side of its customers with the solutions it generates in a quick manner. It wrote the 'Quality Management System' software, which runs ON-LINE 24/7, in order to further accelerate the efforts it carries out without compromising quality, to answer to the service demands in a faster manner and to be able to measure the service speed. It continues to constantly develop the relevant software according to changing and developing conditions, such as it is the case with other software of OtoAnaliz.
The Quality System includes customer relations, complaints evaluation, procurement transactions, documents and procedures publication, target determination, staff performance tracking, project management, business process tracking and office management systems.
'QUALITY MANAGEMENT SYSTEM PROGRAM' is web-based and runs ON-LINE. By courtesy of the electronic information sharing in a paperless environment, what is targeted is customer satisfaction, through to improve corporate efficiency, effectiveness, fast communication, staff motivation, information flow, determination, to increase profitability, to improve quality management, to evaluate customer complaints and therefore to achieve customer satisfaction. Without getting lost in files, papers and note papers, all transactions concerning customer demands may be tracked in a systematic manner. All retroactive transactions and papers may be easily accessed. Through the Quality Management System, managers are able to monitor the results of the operation instantly and to get access to reports easily.
Please, contact the marketing department (+90 216 500 90 90) for further details of our products and services.